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Posted April 27, 2022

Meet members of Grandview Kids’ incredible team of volunteers!

Awareness Days

Meet our volunteers!

Grandview Kids is fortunate to have a team of more than 150 incredibly talented and caring volunteers across all of our sites. To continue our National Volunteer Week celebration, we interviewed 5 of our volunteers to get insight into their work with Grandview. In this series of interviews, you will meet Norma-Jean, Taaha, Kirsty, Natalie and Elliot, who will express what volunteering means to them.


Meet Norma-Jean!

Photo of Norma-Jean hugging a pony in a purple tutu.

What is it about volunteering at Grandview Kids that appeals to you personally?

I’ve been fortunate with my family and see that GV provides many much-needed services in the community. I’m grateful for the opportunity to be part of such a worthy cause.

How has volunteer work had an impact on your life?

[It] keeps me busy and fulfills a personal duty in me to give back. 

What has your favourite event or volunteer assignment been with Grandview Kids and why?

I’m on the committee for the GV Foundation’s Annual Golf Tournament.    I interact with a variety of GV Staff / Ambassador Families other volunteers, donors/sponsors and tournament participants. It’s such a huge event and seeing the results of everyone’s hard work every year really is very satisfying to be a part of it all.

Meet Taaha!

Photograph of Taaha Ijaz in front of a snowy background.

What is it about volunteering at Grandview Kids that appeals to you personally?

To me, the most appealing aspect of Grandview Kids is how dedicated everyone is in providing compassionate family-centred care. Volunteering at Grandview Kids allows me to be a part of providing such care to an exceptional group of clients in our community. In addition, volunteering at Grandview Kids has allowed me to work with a fantastic group of clinicians who are always willing to answer questions I may have regarding their specialty.

How has volunteer work had an impact on your life?

Volunteering at Grandview Kids has made a huge impact on my life. I have been able to learn so many different skills while volunteering. My communication skills with children and their parents have improved significantly – you can read all you want about communication skills, but until you apply them you’ll never develop those skills. I have learned so much about prioritizing especially when there is a rush of clients and their families coming in through the door. Lastly, volunteering at Grandview Kids has also helped me understand the importance of establishing and advocating for more pediatric care centres. Facilities such as Grandview Kids are necessary if we want to help children reach their potential.

What has your favourite event or volunteer assignment been with Grandview Kids and why?

I truly enjoyed volunteering at the Covid-19 vaccine clinic organized by Grandview Kids. Helping children overcome their fear of needles was extremely rewarding.

What do you like to do when you are not volunteering?

I recently learned how to swim, so anytime I’m not volunteering or busy with school you can find me at the pool.

Meet Kirsty!

Head shot of Kirsty Dykes.

What is it about volunteering at Grandview Kids that appeals to you personally?

I like to help the kids and be able to get out of the house to do something worthwhile. 

How has volunteer work had an impact on your life?

It makes me happy to see that I can help children and it shows me how much the children can improve and be part of the community.

What has your favourite event or volunteer assignment been with Grandview Kids and why?

(Prior to COVID) I loved to do the Free to Read program and I was able to walk around the atrium and interact with the kids as well as giving parents books to read to their kids.

Also, I loved doing the McHappy Day. I liked to see the faces of kids when I gave them balloons and it was great to see people give money to support Grandview. 

What do you like to do when you are not volunteering?

When I am not volunteering I like to go to the movies, hang out with my friend Terri and watch wrestling. I enjoy going to the Abilities Centre. I also loved working at The Bistro 67 in Whitby before COVID. I will hopefully get back to work.

Meet Natalie!

Head shot of Natalie Bedrossian.

What is it about volunteering at Grandview Kids that appeals to you personally?

The most appealing aspect about volunteering at Grandview kids is the wide sense of availability that is presented to volunteers. While volunteers are meant to provide aid in certain positions, one rarely remains in the same setting. We are exposed to various programs within the centre and are always learning more about all of the services that Grandview offers to their clients and families as well as more about the services themselves, ranging from rehabilitation programs to family services. It is not only a beneficial setting for both the individual and the centre, but in turn, the volunteer learns more about the community and the various aspects that go into running such a smooth and lively setting.

How has volunteer work had an impact on your life?

Volunteering has had a major impact on my life in many ways. Although I can positively say that volunteering has allowed me to grow in ways that I believe no other setting would have, I also attribute my weekly contribution as a way of allowing myself to become more certain of the path I would like to take on as my future profession. I started volunteering for Grandview when I was in my second year of university and like many, was somewhat uncertain of what I wanted for my future. It was through volunteering that I was able to learn about various rehabilitation therapists and therapy assistants and the impact such services have on children and youth.

What has your favourite event or volunteer assignment been with Grandview Kids and why?

While it is hard to distinguish a specific volunteer assignment, it would seem that my favourite volunteer assignment at Grandview has been the ability to volunteer within the Speech-Language Pathologist (SLP) and Speech-Language Therapy Assistant (SLTA) therapy groups. Alongside being able to learn more about the various aspects that are involved in each session, it was very interesting to learn about the different ways in which clinicians incorporate to continue to target their clients’ needs while also being able to keep them engaged without trying to make it seem like therapy.

It was enjoyable to be able to see and hear of the progress that some of the clients were making throughout their time at Grandview and to learn about the various skills and actions that are provided for Grandview clients and their families from before they are provided direct support to well after. It was a truly exceptional experience that has cultivated my favourite volunteer assignment so far.

What drives you to keep coming back to Grandview?

What continuously keeps me coming back to Grandview is the sense of community and belonging that is harvested amongst both clinicians and staff members as well as between clinicians and clients/families. Whether it is during a therapy session or workshop, clinicians and several other members of the Grandview team always strive to provide the most exceptional quality of care and service to their clients and to each other, something that I have rarely seen in the various places I have volunteered. Everyone is made to be treated equally and when one is in need of help, whether it is to discuss the best pursuit of action for a specific issue or to just clarify a need from a family, everyone is available to help in any way they can. It truly allows you to feel like you are connected to a greater family, rather than being a fellow volunteer.

What do you like to do when you are not volunteering?

Apart from volunteering, I am an avid bookworm where I try to finish at least 2-3 books a month and I am an experimental baker, always looking for new recipes to try and master.

Meet Elliot!

A photo of Elliot Smith working at a McDonald's Drive Thru on McHappy Day.

What is it about volunteering at Grandview Kids that appeals to you personally?

What appeals to me about volunteering with Grandview Kids is personally, it allows me to give back to the place that helped me when I was younger. The therapists at Grandview helped me learn how to talk and even how to print my own name. I feel included and like part of a team at Grandview. I am now a college graduate and Grandview helped me get there.

How has volunteer work had an impact on your life?

Volunteer work has had an impact on me on a positive note because volunteering has made me become a true leader and a good citizen. I feel good when I can give my opinion and thoughts as part of the Youth Advisory Committee in order to help Grandview become a better place for kids. Volunteering has made me work hard so I can be a positive role model for any Grandview kid out there who thinks they won’t get there. I am now working as a Physical Fitness and Literacy Associate at the Abilities Centre and volunteering at Grandview and other places (Kerry’s Place, Vikings Rugby League and Pickering All Abilities Soccer) has helped me create a good resume.

What has your favourite event or volunteer assignment been with Grandview Kids and why?

My favourite event/volunteer assignment with Grandview Kids has always been McHappy Day. It is my favourite event because I got to work in the Drive Through and give orders to customers. I had a lot of friends and teachers stop by to get their orders from me. We raised a lot of money! I liked helping out with these fundraisers because they were all about showing teamwork and helping others in the community to make Grandview Children’s Centre a more accessible environment.

Why do you think it is important to volunteer (for Grandview Kids and elsewhere)?

It is important to help volunteer at Grandview and other places because it just feels good to give back and help others. To see smiles on people’s faces when you make them happy makes it all worth it. I think it helps to show that we are just like everyone else and we have a lot to offer too.

What do you like to do when you are not volunteering?

I like to read books and play sports like baseball, soccer, rugby, and archery. I also like to play in a band with my bandmates at Online Math and Guitar. Finally, I also like to be involved with social groups at the Abilities Centre.

This year’s theme for National Volunteer Week is Volunteering is Empathy in Action. Click here to learn more about National Volunteer Week.

A graphic of a heart with the Grandview Kids logo in the centre. The phrase reads, "Volunteering is a work of hear. Thanks for all you do!"

Nutrition Month 2022

This March, dietitians across Canada are coming together to share how they can support you and make your future a healthier one. We interviewed Grandview Kids’ Registered Dietitians, Heather-Ann and Shelley, about their roles at Grandview and what being a dietitian means to them! 


Meet Heather-Ann!

What is your role at Grandview Kids?

I am a Registered Dietitian working with the Complex Care team and Nutrition Clinic.

What does a typical session with your clients look like?

A typical session with clients would include a discussion with the parents and/or child to determine how I can best support them in achieving their nutrition goals and needs. This discussion may include but is not limited to a review of past medical history, current dietary intake, medications/supplements, bloodwork, feeding environment, social history and measuring anthropometric data. Once I have completed my assessment, I would then provide evidence-based nutrition recommendations in a collaborative manner with the patient and/or family to enhance nutrition status and health outcomes.  

What inspired you to become a dietitian?

My first interest in nutrition started as a young athlete looking for ways to optimize sport performance. This led to studying Human Nutrition at St. Francis Xavier University, where I became intrigued by the opportunity for Dietitians to improve the health and well-being of others across the lifespan. I was inspired to become a Dietitian so that I could help others achieve healthier and happier lifestyles through the power of nutrition!

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

I would recommend getting children and youth involved in the preparation of meals! Involving children in making family meals and snacks provides the opportunity for teaching valuable life skills, learning about their family’s culture and cooking traditions, as well as exposing the child to new foods.

Meet Shelley!

What is your role at Grandview Kids?

I work at Grandview Kids as a registered dietitian in the Nutrition Clinic. My role is to identify nutrition risks and assess the nutrition requirements of children and youth.  My goal is to work with families and their children to ensure optimal feeding and nutrition for their child’s growth and development.

What does a typical session with your clients look like?

A typical session involves review and assessment from the referring individual, further identifying nutrition issues to help families with their child’s feeding or health concerns. My role of late has changed to include a telepractice consult model.  This practice has had many benefits for the families I serve.  I provide a consultative service to parents/caregivers. Initial nutrition assessment times can be lengthy and telepractice has helped in this regard as the child will be in the comfort of their home and not sitting for an extended duration during the appointment.  The Nutrition Clinic Clerk notifies families in advance of their appointment to prepare a 3-day food record of typical nutrition days. This information is reviewed during the assessment and recommendations are then provided to optimize meal planning, feeding, nutrition status and growth.

What inspired you to become a dietitian?

My love for working with the pediatric population was always an inspiration of mine and so tagging this with nutrition was a great fit.  Who knew I would go on to be a dietitian when I was that child, as I only ate honey sandwiches and my vegetable of choice was corn! From as early as I can remember, my parents continued to provide variety and opportunity in my meals, ensuring a balanced structure as well as an enjoyable meal experience.  In time, my food variety expanded and my interest in nutrition and dietetics flourished in my later years.

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

My managing mealtime tip: make mealtime enjoyable and a priority. Be a role model, eat together and get kids involved in the kitchen early on with a focus on food variety from Canada’s Food Guide.


Thank you for sharing a bit about your journey with us all to commemorate Nutrition Month 2022, Heather-Ann!

Visit the Nutrition Month website to learn more about how you can participate!

Written by Grandview Kids’ Director, Quality, Risk, Continuous Improvement, Alfred Ng


March 26 is Purple Day, a day created to increase understanding about epilepsy and eliminate its stigma.

Epilepsy is a neurological condition characterized by recurrent seizures. A seizure happens when abnormal electrical activity in the brain causes an unwanted change in a person’s being or behaviour.

Affecting people of all ages and races – over 50 million people worldwide have epilepsy. With an estimated one in every 100 Canadians diagnosed, you likely know someone living with epilepsy.

My son, Cameron, has a very rare form of epilepsy called continuous spike wave syndrome. Cameron is a sweet, caring 11 year who loves music, video games and playing with his little sister Evelyn.

Evelyn (left) and Cameron (right).

To know Cameron is to love him. But to see him, you would not immediately understand his daily challenges. Epilepsy is an invisible condition for many – it leaves little apparent visible differences but can affect a range of functions. Cameron has visited Grandview a few times, meeting staff and experiencing some of our special care and ‘sparkle.’ He was happy to tell #TeamGrandview more about epilepsy in recognition of Purple Day.

Dad: Cameron, what do you want people to know about epilepsy?

Cameron: I go to Sick Kids and take medications but other than that, people with epilepsy are just like everyone else – we just want to have friends and have fun. We do our best.

The key for interacting with individuals with epilepsy is, in many ways, the same for anyone. Do so with love, patience and empathy. Be a friend, have some fun, and do your best, as Cameron says.

A message from Grandview Kids CEO, Lorraine Sunstrum-Mann

The theme for this year’s National Nursing Week in Canada is #WeAnswerTheCall to reflect the courage and deep commitment of nurses across Canada. The Canadian Nurses Association (CNA) developed the theme to showcase the many roles that Canadian nurses play in improving Canadians’ health across many sectors and settings. 

I value and respect all nurses’ impact in all practice settings. This year, I expressly acknowledge the incredible efforts of Nurses working the last lines of defense in critical care units and COVID special care units across Canada. The pace is relentless, and the toll immense as the virus has shown no mercy. Nurses continue to show up to save lives. When that is not possible, they have been the final human connection to thousands of people taking their last breath while simultaneously supporting their patient’s loved ones virtually through their profound grief. The toll it takes to express kindness and compassion amid the pressure and demand of delivering complex critical care is a demand few will ever know. Nurses have been #AnsweringTheCall for over a year. I support the call for a review of the decisions related to Bill 124, which has minimized the value we place on nursing expertise. They have shown up and are still standing for us; I speak out and stand with them. 

I have been a Nurse for 33 years. 

Grandview Kids CEO, Lorraine Sunstrum-Mann

I have had the honour of practicing in direct care and leadership roles in Trauma, Critical Care, Emergency, General Medicine, Nephrology, Paediatrics and Women’s Programs. I have been a Chief Nursing Officer and now a CEO. People often ask if I miss being a nurse, and they are usually shocked to know I am still an active Registered Nurse. I explain how nurses practice across many domains ~ research, direct care, education and in my current area of practice, administration. The education and skills required to care for each person across settings can be translated to an organization or a population, and nurses in administration roles impact health policy and health outcomes in significant ways. I LOVE being a nurse. I have enjoyed each domain I have had the privilege of working in. Being the CEO at Grandview Children’s Centre provides the opportunity to bring a nursing perspective to the care and support of the children, youth and families who access the paediatric rehabilitation and other services and programs we offer. That lens combined with the expert physician, health discipline, professional and administration staff across our talented teams makes for a rich, evidence-informed model of care. For 33 years, nursing has been a gift in my life, allowing me to meet amazing people like the Grandview families and team. I am proud to continue to #AnswerTheCall.

In celebration of International Women’s Day (March 8) and the inaugural Canadian Women Physicians Day (March 11), we honour excellence within the Grandview Kids women-led Medical Services team. This month, Grandview Kids welcomes its fourth female developmental paediatrician to its ranks, offering improved access to clinical expertise and support for the community it proudly serves.

Dr. Nicole Fischer joins Grandview Kids on March 23, under the leadership of Medical Director and developmental paediatrician, Dr. Carolyn Hunt. The team also comprises developmental paediatricians Dr. Shannon Knights and Dr. Abby Siapno.

I am proud to lead this team of women professionals, who make a difference every day with their expertise and caring. Developmental paediatrics is a specialization that requires intense education and a sincere passion for helping kids, who often reach us at a critical point in their lives. We are humbled to use our knowledge to provide families with answers, support and care to enable their children to live life to the full potential.

Dr. Carolyn Hunt, Medical Director and Developmental Paediatrician

This all-female, powerhouse group of doctors provides specialized care for children and youth with a wide range of developmental needs/disorders/disabilities. These needs range from cognitive or learning, global developmental, autism, motor issues, as well as genetic, language, hearing, visual and behavioral disorders. Developmental paediatricians provide consultation and work closely with others in a child’s or youth’s “circle of care,” integrating information from families, other specialists and health discipline team members. They advocate for optimizing child and youth abilities within the family, school or daycare, culture and community.

Meet the Grandview Kids Developmental Paediatricians

Dr. Carolyn Hunt, Medical Director and Developmental Paediatrician

Portrait of Dr. Carolyn Hunt

Dr. Hunt earned a Medical Doctorate at McMaster University, later completing a Residency at the University of Western Ontario and paediatric fellowship at The Hospital for Sick Children. She worked as a developmental paediatrician at Holland Bloorview Kids Rehabilitation Hospital before joining Grandview Kids in 2005, subsequently taking over as the Centre’s Medical Director in 2008. In this role, she supervises the Medical Services team, who deliver over 5,000 visits (of Grandview Kids’ total 100,000 visits) to children/youth with disabilities per year. Dr. Hunt’s research has been published in several medical journals, and she chairs Grandview Kids’ Research Committee. She is an active member of the Physicians of Ontario Neurodevelopmental Advocacy (PONDA) group. Dr. Hunt also acts as an Associate Professor within the University of Toronto’s Paediatrics Department, previously teaching at Ontario Tech University.

Dr. Shannon Knights, Developmental Paediatrician

Portrait of Dr. Shannon Knights

Dr. Knights completed her undergraduate degree in Life Sciences, as well as Medical Doctorate at Queen’s University. Her postgraduate medical training was completed at the University of Toronto, including paediatric residency at The Hospital for Sick Children and a fellowship in Developmental Paediatrics at Holland Bloorview Kids Rehabilitation Hospital. Dr. Knights successfully completed her Royal College subspecialty examination in Developmental Paediatrics in 2015, working at Grandview Kids since then. She sits on Grandview Kids’ Research Committee, and is a co-investigator in the provincial CP-NET Research Program. Dr. Knights holds a Clinical Adjunct Assistant Professor position at the University of Toronto. Since 2019, Dr. Knights has been the Head of the Community Section of Developmental Paediatrics, and is actively involved in teaching medical trainees in the field of Child Development.

Dr. Abby Siapno, Developmental Paediatrician

Portrait of Dr. Abby Siapno

Dr. Siapno is a Developmental Paediatrician. She trained as a physical therapist and paediatrician in the Philippines before moving to Canada. Dr. Siapno attended McMaster for a paediatric residency, completed her Canadian examinations, and went on to do a fellowship in Developmental Paediatrics at The Hospital for Sick Children and Holland Bloorview Kids Rehabilitation Hospital. She has passed the prestigious Royal College Examinations in Developmental Paediatrics. Dr. Siapno leads Grandview Kids’ Ajax West team, providing resources to families and looking for innovative solutions to communicating with families. Outside of work, she actively volunteers for the Speaking of Dog rescue as a foster parent for dogs looking for their fur-ever home.

Dr. Nicole Fischer, Developmental Paediatrician

Portrait of Dr. Nicole Fischer

Dr. Fischer possesses a Medical Doctorate, Masters of Science in Occupational Therapy, and Undergraduate in Biomedical Sciences. She is currently finishing her fellowship at Holland Bloorview Kids Rehabilitation Hospital, and previously completed her residency in paediatrics at the Alberta Children’s Hospital. Dr. Fischer’s work has been featured in medical journals and conferences. She’s received multiple awards and honours, including the 2019 Canadian Paediatric Society Developmental Paediatrics Resident Research Grant. Dr. Fischer’s commitment to paediatric care is also evidenced in her vast volunteer experience, including multiple student teaching and mentorship roles throughout her residency and fellowship. She’s also done placements in Yellowknife, Northwest Territories and rural Uganda.

About Canadian Women Physicians Day

March 11, 2021 is the first-ever Canadian Women Physicians Day, started by Canadian Women in Medicine, which aims to connect and support women physicians in a way that allows them to thrive in all aspects of their lives: professional and personal. Currently, more than 40% of Canadian physicians are women. The celebration coincides with the date of licensure of Dr. Jennie Trout, the first woman licensed to practice medicine in Canada. Dr. Trout advocated tirelessly for medical education for women.

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The power of unconditional love: Liam’s journey

Julie Beazley is a Digital Publisher, Graphic and Web Designer based in Oshawa, Ontario. She creates and shares resources through her small business, including resources, advocacy tools, printables and heartfelt reflections from life with her son, Liam. Julie...

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  • Celebrating International Youth Day! July 31, 2026
  • Living beyond expectations: Haylee’s journey with SMA Type 1  July 31, 2026
  • Summer 2026: Dates of Significance July 30, 2026
  • “Grandview will always have my heart”: Brad’s story  July 20, 2026
  • International Pride Day Resources June 26, 2026

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