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Grandview Kids

Every Child And Youth Living Life At Their Full Potential

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Posted May 10, 2023

Grandview Kids welcomes Dr. Fiona Moola as a Research Associate

News

As Grandview Kids embarks on expanding its reach in research, innovation and knowledge mobilization, it has recently welcomed Dr. Fiona Moola as a formal Research Associate. Dr. Moola is an Associate Professor at the Toronto Metropolitan University and comes with a long history of research excellence across many children’s hospitals in Canada. She is also a status-only professor at the Dalla Lana School of Public Health and Rehabilitation Sciences Institute at the University of Toronto. Dr. Moola is also a Registered Psychotherapist (Qualifying) and operates a small therapy practice for kids and families. Dr. Moola is the second Research Associate to join Grandview Kids.

Grandview Kids is pleased to welcome Dr. Moola as our newest Research Associate. Partnering with her, and harnessing her incredible passion and expertise, we will advance our research efforts to deliver more innovative, evidence-informed and culturally safe services for thousands of children and youth with communication, developmental and physical needs.

Tom McHugh, CEO, Grandview Kids
Maritza Basaran, Dr. Taryn Eickmeier, Dr. Fiona Moola and 
Nivatha Moothathamby posing for a photo at the Grandview Kids Main Site in Oshawa shortly after welcoming Dr. Fiona Moola as Grandview Kids' new Research Associate.
From left to right: Maritza Basaran (Grandview Kids), Dr. Taryn Eickmeier (Grandview Kids), Dr. Fiona Moola (TMU) and Nivatha Moothathamby (TMU)

The partnership is built on the founding values of Grandview Kids: Caring and commitment, whole-child and family-centred, trust and respect, innovation and continuous learning, accountability, and excellence. Together with Dr. Fiona Moola, Grandview Kids Executive Lead of Research, Innovation and Knowledge Mobilization, Dr. Taryn Eickmeier, will be able to inform culturally-safe practices to support all clients and caregivers. This partnership advances a commitment to engage children, youth and caregivers in research and innovation – especially in equity-deserving and marginalized communities.

Over the past three years, I have enjoyed many research-interactions with Grandview Kids. Their research is deeply rooted in an ethics of care, humility, listening, decolonization, relationality, and reciprocity with researchers and participants. It brings me great joy to join Grandview Kids as a formal Research Associate in partnership with the Toronto Metropolitan University (TMU). Together, across Grandview Kids and TMU, I look forward to elevating and amplifying paediatric disability research and discovery in Canada with a particular emphasis on listening to the voices of marginalized communities through an equity lens. I feel privileged and honoured that Grandview Kids has generously opened their doors. I look forward to leaving a lasting footprint on paediatric disability research in Canada with Grandview Kids.

Dr. Fiona Moola, Grandview Kids Research Associate

As the only Children’s Treatment Centre in the Durham Region, Grandview Kids is committed to ensuring all children and youth have equitable access to developmental and rehabilitation services. Furthermore, it is imperative that these services are evidence-informed and ethical. Partnerships with researchers, like Dr. Moola, can help ensure clinical and medical staff are delivering the best available therapies and treatments to clients, in a way that supports goals that are meaningful for each family.

More information about Dr. Fiona Moola and the Grandview Kids Research, Innovation and Knowledge Mobilization portfolio can be found on our Research page.

About Dr. Moola

Dr. Fiona J. Moola is an Associate Professor in the School of Early Childhood Studies in the Faculty of Community Services at Toronto Metropolitan University. Dr. Moola is a Canadian-South African who is the daughter of anti-apartheid activists from South Africa. Dr. Moola is a woman of colour.

Dr. Moola completed Undergraduate, Masters, and Doctoral Degrees at the University of Toronto, graduating in 2011. She completed a Post-Doctoral Fellowship at Concordia University in 2012 before joining the Faculty at the University of Manitoba. Dr. Moola comes with a long history of excellence across many children’s in Canada where she has maintained many lines of research. These include a) children with disabilities, play, and physical activity, b) childhood disability and the arts, c) marginalized childhoods, and d) childhood disability, narrative, and storytelling. Dr. Moola also maintains ongoing lines of research in Indigenous childhoods and children’s mental health.

Dr. Moola’s research is funded by the Social Sciences and Humanities Research Council of Canada, the Canadian Institute for Health Research, TMU, VERTEX, the Holland Bloorview Foundation, and the University of Toronto. Dr. Moola’s work is strongly committed to principles of critical health psychology, social justice, and anti-oppression. Thus far, Dr. Moola has contributed 55 publications (articles and book chapters) to the academic peer reviewed literature. Fiona is a Registered Psychotherapist (Qualifying) and has a small therapy practice. Fiona also teaches and delivers equity, diversity, and inclusion workshops. Dr. Moola is delighted to join Grandview Kids as its second Research Associate.

Media Contact

Avori Cheyne

Chief Communications Officer

Grandview Kids

647-631-2660

Avori.Cheyne@grandviewkids.ca

Passing the “Grandview Kids sparkle”

In a recent ceremony broadcast to #TeamGrandview, outgoing Grandview Kids CEO Lorraine Sunstrum-Mann “passed the Grandview Kids sparkle” to new CEO Tom McHugh. Here’s what they said to one another:

Lorraine: “Tom, it’s my absolute honour to pass you the Grandview Kids sparkle… This sparkle represents the magic at Grandview Kids. It’s that warm feeling you get when you walk through the doors. It’s the way we work together to support clients and caregivers. It’s the passion that unites our talented and dedicated team. It’s ingrained into our culture as something we celebrate, cherish and work hard to create. Tom, I now pass the sparkle to you with great pride. Preserve it, amplify it because the future is so bright.”

Tom: “Thank you, Lorraine. I feel privileged to take on the enormous but exciting responsibility of maintaining the Grandview Kids’ sparkle–something I noticed as soon as I arrived. With great care and intention, I am committed to building on the momentum of Grandview’s legacy. Harnessing the undeniable skillset of #TeamGrandview, and grounding ourselves in our shared purpose of supporting children, youth and families in the Durham Region, I am confident that our sparkle will grow brighter and brighter.”

Lorraine passes the Grandview Kids “sparkle” to Tom.

Meet Grandview Kids’ New CEO, Tom McHugh

Watch Tom McHugh’s introductory interview below as he commences his exciting journey with Grandview Kids.


More about Tom McHugh

Tom brings significant experience to the role as a respected leader who has led complex organizations through times of change and expansion, previously spending eight years in a CEO role at Tillsonburg District Memorial Hospital and Alexandra Hospital – Ingersoll. For another decade, he served as a Regional Vice President of Cancer Care Ontario. Over his career, he has held executive and senior-level leadership positions at London Health Sciences Centre and Lakeridge Health.

Tom began his career as a registered Occupational Therapist, supporting his appreciation of the rehabilitation services Grandview Kids is well-known for offering in the Durham Region. Supplementing his Occupational Therapy training, Tom earned a master’s degree in public administration, focusing on health policy. In addition to his experience in the field, Tom brings a deepened sense of care and understanding to his role at Grandview Kids acquired through his lived experience as a parent to four children, two with a developmental disability.

As the construction of the New Grandview Kids headquarters inches closer to completion each day, Tom undoubtedly enters the CEO role at an exciting time for the organization. Through his storied experience and infectious excitement for change, Grandview Kids is looking forward to learning and growing under Tom’s leadership.


Lorraine, thank you for your dedicated service and incredible leadership over the last 11 years. We wish you all the best in your retirement.

Tom, welcome to #TeamGrandview. With you on our team, our future is sure to be bright!

Announcing the retirement of Grandview Kids CEO, Lorraine Sunstrum-Mann

It is with mixed emotions that we announce Lorraine Sunstrum-Mann, Grandview Kids’ Chief Executive Officer (CEO), will retire in February 2023. Lorraine has been our compassionate leader, unrelenting champion and inspiring motivator for 11 years. During her tenure, Lorraine has transformed how children and youth with disabilities access, engage and guide care in Durham Region and across the paediatric health and social services sector. She has steered the way to establishing a more inclusive, accessible and integrated health system, both locally and provincially.

A headshot of Lorraine Sunstrum-Mann in front of the playground at Grandview Kids' Main Site in Oshawa.

Under Lorraine’s leadership, Grandview Kids has grown from 80 to nearly 250 employees, providing specialized paediatric and rehabilitation services to more than 16,000 children and youth per year. Lorraine has fostered strong connections between community and school-based partners so that children have access to care in places where they live, learn and play.

Lorraine’s advocacy came to fruition with the April 2022 ground-breaking of “The New Grandview Kids,” a state-of-the-art facility, which will offer leading practice, family-centred services for children and youth with physical, communication and developmental needs. Lorraine’s unwavering determination secured Federal, Provincial, Regional and Municipal government funding and exposure for this monumental project. Her passion and commitment were the key catalysts of change, driving ongoing transformation and modernization as we look to the future of Grandview Kids. Her legacy will live on within the walls of our new Centre of Excellence, slated to open in 2024.

Over two decades serving in frontline and leadership roles with St. Michael’s Hospital and Lakeridge Health, Lorraine campaigned for evidence-based and family-centred practice. She has always valued families as partners in care, actively embedding their voice to guide decisions. At Grandview Kids, Lorraine has been a visionary, adding families to the inter-professional team who oversee the organization’s strategic directions.

Team Grandview has witnessed Lorraine’s ability to make brave decisions – putting families first – and demonstrating a commitment to advance rehabilitation through research, innovation, quality improvement, partnerships and engagement. As a leader, she is accountable, responsible, transparent and innovative. Lorraine’s work has been measurable, but most of all, it has been impactful. She will be dearly missed.

As we consider what this means for Grandview Kids, our Board of Trustees has been engaged in strategic discussions around next steps. Through the oversight of a dedicated CEO Succession Planning Committee, our Board will begin recruiting for the CEO role immediately. The CEO job posting is available on the Grandview Kids website.

In the meantime, please join us in wishing Lorraine support and well wishes as she enters this next chapter in her life, where she looks forward to spending time with her family. Notes of congratulations can be sent to communications@grandviewkids.ca. 

There is no doubt Lorraine leaves a lasting legacy for our sector.

Three images of Lorraine Sunstrum-Mann stitched together. From left to right: Lorraine is touching the knee of a child you is sitting down after receiving a vaccine at Grandview's Vaccine Clinic; Lorraine reaching to hug an employee at Grandview's 2022 Staff barbecue; and Lorraine posing with three kids for a photo in a Grandview Kids branded cardboard cutout.

The Power of One:

Nominate a member of Team Grandview for this prestigious award

At Grandview Kids, we take great pride in our most valuable asset – our team.

Each member of Team Grandview gives their best every day. With every appointment, program or service delivered, our clinicians, staff, students and volunteers help build a welcoming and inclusive environment for all families. All Team Members sparkle and we’re asking for your input to help them shine.

Nominate a member of Team Grandview who has made a difference in the life of your child, youth or family.

Any member of Team Grandview can be nominated.

One team member will be selected to receive the Power of One award, presented at our Annual Staff Barbeque in June.

Nominations are now open using this online form until Friday, April 29, 2022.

Questions? Email Communications@grandviewkids.ca

Grandview Kids has been accredited with Exemplary Standing for the third time


Oshawa, ON – Grandview Kids upholds a solid commitment to providing high-quality, safe and effective care to children and youth with disabilities in the Durham Region. Every three years, Grandview Kids undergoes a fulsome review of quality, safety and people-centred care to assess compliance with national standards as set by Accreditation Canada.

Accreditation Canada works globally with more than 1,100 health, social and community service organizations to advance quality and safety. Grandview Kids participates in the Accreditation Canada Qmentum Program, including a comprehensive self-assessment and on-site surveys. Peer Surveyors assessed the organization’s governance, infection prevention and control measures, leadership, medical management, and service excellence in accordance with national standards. The outcome resulted in Grandview Kids being awarded an Exemplary Standing – for the third accreditation in a row over the past ten years!

Accreditors recognized and commented on Grandview’s rigorous financial reporting, excellence in quality management, and the strength of Team Grandview members. It was evident to surveyors the expert-level knowledge and interest to advance clinical practice by clinicians and medical staff. Interviewed community partners recognized Grandview Kids as a “North Star,” providing guidance and leadership within the sector. And families shared with surveyors that Grandview has “outstanding staff and services.” The outcome was no surprise for Chief Executive Officer, Lorraine-Sunstrum-Mann:

“Across all roles in the organization, the team at Grandview dedicate themselves to delivering the very best care to the clients and families we serve. Additionally, they commit to enhancing the professional work environment for each other as a learning environment associated with quality care. Four words have guided our recent projects: Hope, Discovery, Belonging and Celebration. The Accreditation experience underscored how these words come to life every day at Grandview Kids.”

Lorraine Sunstrum-Mann, Grandview Kids CEO

Team Grandview has grown significantly in the past three years, with more than 300 full-time equivalent positions leading to a 111 percent increase in staffing in the past few years. As the organization grows, the Accreditation Canada surveyors encouraged leaders to maintain the motivation to provide the highest quality of care while managing such significant transformational changes.

Many new projects, initiatives and a new building are on the horizon for Grandview Kids. It’s an exciting time to celebrate the tremendous work of Team Grandview while looking to carry our Exemplary Standing to our new headquarters in Ajax and our ongoing satellite locations in Port Perry. Bowmanville, Oshawa and Whitby

Lorraine Sunstrum-Mann, Grandview Kids CEO

Click here to read the executive summary of the Grandview Kids Accreditation Report.

About Grandview Kids

Grandview Kids – founded in 1953 – is an independently operated, not-for-profit Children’s Treatment Centre in Durham Region. A Centre of Excellence for paediatric assessment, care and rehabilitation, Grandview Kids provides specialized programs, medical services, and outpatient clinical treatment and support to thousands of children and youth with physical, communication and developmental needs, as well as support for parents and caregivers. Its mission is to help every child and youth live life to their full potential. 
For more information about Grandview Kids, visit: http://grandviewkids.ca/.
For updates, follow @GrandviewKids on Facebook, Twitter and Instagram.

Media contact

Avori Cheyne
Director, Strategic Communications, Partnership and Engagement
905-728-1673 ext. 2240
Avori.Cheyne@grandviewkids.ca 

Written by Grandview Kids CEO, Lorraine Sunstrum-Mann


It’s been one year since the World Health Organization (WHO) declared the COVID-19 outbreak a “pandemic.” That was the day everything changed. The federal government has declared March 11, 2021 as a National Day of Observance to commemorate the people who lost their lives due to novel coronavirus and the significant impacts it’s had on all Canadians.

The first reported case of COVID-19 in Ontario was January 25, 2020.  On March 12, public schools were ordered to close for two weeks following March Break. Grandview Kids closed our centres on March 14. On March 17, a state of emergency was declared in Ontario. Closure of all non-essential businesses was ordered on March 23. By March 31, all provincial parks and outdoor amenities were closed, and it was announced that schools would be closed until the end of May, subsequently extended for the remainder of the school year. Grandview Kids restricted access to urgent and critical services only, began to offer virtual services and would not re-open for in-person services until September 2020 (read more here).

Everyone was asked to stay home and not visit friends or extended family. Shops were forced to close their doors and layoff employees. People and businesses scrambled to secure personal protective equipment (PPE) as global demand quickly exceeded available supply. Our teams worked around-the-clock to figure out how Grandview Kids would still be able to operate, knowing thousands of clients and their families were relying on us.

We thought maybe this was just temporary, and that we would all be “back to normal” soon. How untrue this sentiment would prove to be.

In the year that’s unfolded since COVID-19 entered our daily conversations, Grandview Kids has experienced much change and uncertainty. The pandemic has affected our personal lives and our daily work.

We cannot discount the detrimental toll the pandemic has had on our community at large, with public health measures designed to protect our physical health, leading to a deterioration in our collective mental health.

COVID-19 physical distancing guidelines displayed at the entrance of the Grandview Kids Main Site in Oshawa.

COVID-19 has undeniably brought about much despair. We miss our friends and family. We long for freedom to travel locally, domestically and abroad. Essential workers have tirelessly “showed up” to ensure our basic needs are met. Loves ones have died alone. Businesses have closed down – some forever. Thousands of people have lost their jobs. The economy is struggling. Kids and teens are longing for human interaction. Parents are exhausted, balancing work commitments, family responsibilities and virtual learning. It has not been easy. But through these seemingly insurmountable obstacles, we have prevailed – as a society, as Team Grandview.

The pandemic was also a powerful catalyst for positive change. It forced many people to slow down and take stock of their health and priorities. Organizations began to offer flexible work arrangements, overhauling the traditional workplace structures that had limited so many for decades. Rapid innovations in technology and medicine occurred. Communities rallied together. Human rights issues were propelled to the forefront. COVID-19 ushered in a time of unprecedented global change, unmatched in our lifetime.

Available PPE ready to be checked-out by Grandview Kids staff.

Because of COVID… we accelerated our adoption of virtual care practices. Since March 2020, we have delivered nearly 24, 000 virtual visits to clients (compared to three the year prior)! While the uptake was challenging, requiring a massive undertaking to enhance our technology infrastructure, telepractice meant we could keep caring for the children and youth who needed us.

Because of COVID…we challenged outdated policies and procedures to modernize our care approach, embedding extensive pandemic safety protocols. We are proud to report zero workplace COVID-19 transmissions or outbreaks.

Because of COVID… we harnessed all the power and passion that is “Team Grandview” to respond and recover.

Because of COVID… we re-defined our future, to which we have arrived. I cannot thank our dedicated staff and volunteers enough, across all roles and disciplines, for their unwavering commitment and compassion since the COVID-19 health crisis began. I am privileged to lead this team. We got through this – together. The Grandview Way.

Grandview Kids staff member posing and smiling at desk while working from home
Grandview Kids staff member working from home.

Now, to look ahead….

Thinking beyond the pandemic

When I think about how far we have come and where we are going, the words “recovery and resilience” come to mind. COVID-19 consumed us, but it didn’t break us. We are moving into recovery. We will talk more about a recovery framework for Grandview Kids in the weeks ahead. 

We have fostered incredible resilience as individuals, as a community, and as an organization in response to COVID-19; this learning will continue for many years to come as the residual effects of the pandemic become more apparent.

A series of research studies recently published have shed light on the disproportionate impact of COVID-19 on children with disabilities and their families – the people we serve and support at Grandview Kids.

  • 70% school-aged children and youth surveyed in Ontario had their mental health harmed during the first wave of the pandemic between April and June 2020.1
    • Children in general fared worse across six domains of mental health — depression; anxiety; irritability; attention span; hyperactivity; and obsessions or compulsions. 1
    • Children with Autism Spectrum Disorder (ASD) reported the greatest deterioration in depression, irritability, attention span and hyperactivity. 1
  • In a survey of adults with disabilities or parents to children with disabilities, almost all respondents were worried about: catching COVID-19, friends and family, becoming seriously sick, being bored, getting food.2
    • Many respondents (60%) said these four important needs are not being met: leisure and recreation programs, emotional counselling, peer support, transportation.2
    • Most respondents (82%) said the pandemic has hurt their mental health.2
    • Most adults with disabilities (80%) also said they are more isolated and lonelier.2
    • People with disabilities are more likely to be isolated during the pandemic than other people.2
    • Over half of parents or caregivers said that their child with a disability gets less exercise during the pandemic.2
    • Over 40% said that their child’s eating habits have become worse.2
  • In a national survey, many parents reported that they were concerned about their children’s social engagement.3
    • Almost three-quarters of participants (71%) were very or extremely concerned about their children’s opportunities to socialize with friends, and more than half (54%) of participants were very or extremely concerned about their children’s loneliness or social isolation.3
    • Turning to parents’ concerns about their families, their top concern was about balancing child care, schooling and work, with 74% of participants reporting feeling very or extremely concerned in this regard.3
  • In a national survey about at-home learning during the pandemic, a higher proportion of participants whose family included a child with a disability reported being very or extremely concerned about their child’s academic success.4
  • A study conducted by Public Health Ontario revealed that the reduction in outdoor activities, free play and social interactions may be associated with an increase in children’s depressive symptoms, anxiety, irritability, boredom and stress. These effects are in addition to potential financial stressors, such as unemployment and loss of income in families due to the pandemic.5
    • Evidence shows community-based public health measures implemented in response to COVID-19 may be negatively affecting factors related to children’s healthy growth and development. 5
    • Reported effects of the COVID-19 public health response so far have been decreased vaccination coverage, decreased movement behavior, impacts on nutrition (e.g., low physical activity, poor diet, increased screen time and sedentary behavior) and on children’s mental health. 5

We cannot ignore this data. As a trusted service provider for families throughout Durham Region, we need to continue to offer the quality care expected of us, while considering how to adapt our offerings to meet new needs in our community – attributed to the fallout of COVID-19. We have much work to do. We are committed to ensuring the voices of clients and caregivers are captured in our recovery planning. And we are committed to ensuring the wellness and success of our staff in our recovery work ahead.

Little girl holding her stuffed animal close to her, sits in front of her computer on Zoom with Santa and Mrs. Claus.
Grandview Kids child visiting Santa virtually this year instead of in-person due to the physical distancing measures.

Throughout the pandemic, families told us we were their “lifeline.” When everything else seemed chaotic, and all sense of normalcy was lost, counting on a visit or appointment with Grandview Kids created a sense of support and routine so many people longed for. This fills us with pride. Now we must endeavour to keep the momentum going, one year later, one year after COVID-19  “took over.”

We must reclaim all that we strive for at Grandview Kids. Our recovery will lead to our resurgence. And, by 2024, when we move into the “New Grandview Kids” – we will emerge stronger amid the true renaissance of Grandview Kids.


References:

  1. Cost, K.T., Crosbie, J., Anagnostou, E. et al. Mostly worse, occasionally better: impact of COVID-19 pandemic on the mental health of Canadian children and adolescents. Eur Child Adolesc Psychiatry (2021). https://doi.org/10.1007/s00787-021-01744-3
  2. Abilities Centre and The Canadian Disability Participation Project. (2021). COVID-19 Disability Survey. https://abilitiescentre.org/Abilities/media/Documents/Covid-survey-report-Dec-18_1.pdf
  3. Findlay, L., & Arim, R. (2020, July). The impact of the COVID-19 pandemic on Canadian families and children. (The Daily).
  4. Greenlee, E., & Reid, A. (2020). Parents supporting learning at home during the COVID-19 pandemic. Statistics Canada Catalogue No. 45-28-0001 2020001 no. 00040. Statistics Canada. Ottawa.
  5. Public Health Ontario (2021). Negative impacts of community-based public health measure during pandemic on children and families.

Additional articles of interest:

  • COVID-19 complex needs parenting – CBC News
  • Most Ontario children faring worse during COVID-19, but some are doing better, Sick Kids study says – Toronto Star
  • Left out: Children and youth with special needs in the pandemic – BC Representative for Children and Youth
  • Ottawa, Canada marks one year of the COVID-19 pandemic – CTV News
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