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Grandview Kids

Every Child And Youth Living Life At Their Full Potential

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Posted April 20, 2022

Getting to know… our Social ABCs Coaches

Adrian Polidano

Grandview Kids is the lead agency for the Ontario Autism Program – Durham (OAP-D), a local partnership providing programs and services to children and youth with Autism.

In 2021, the OAP-D was selected by the Province of Ontario to offer Caregiver-Mediated Early Years Program as part of the Ontario Autism Program. Grandview Kids offers one of three programs in the Durham Region, known as the Social ABCs.

After several months of intensive fidelity training, four members of Team Grandview have successfully become Social ABCs coaches through Holland Bloorview Kids Rehabilitation Hospital.

Karen J. is a Social ABCs Parent Coach and Site Lead who has been part of the Grandview team since 2003. Her experience includes supporting Preschool Speech and Language Services, Autism Services, and the ASD Diagnostic Hub. Since joining the Social ABCs team in 2021, Karen has focused on empowering parents to build positive, playful interactions with their children. She loves helping families explore how everyday moments, often using simple household items or even kitchen ingredients, can become powerful opportunities for connection, communication, and natural learning.

Vareesha K. is a Social ABCs Coach and Site Lead and has ten years of experience supporting neurodiverse populations with communication challenges. She joined Grandview Kids in 2019 and has worked in the Preschool Speech and Language Program and OAP Program. She also pertains certification in Solution Focused Coaching and training in the Early Start Denver Model approach. As a Social ABCs site lead and coach, her work focuses on empowering parents to support their child’s social communication skills and self-regulation needs. In this program, strategies are practiced through play-based routines and naturally occurring moments throughout the day that are intrinsically motivating for the child. What sets this program apart is the level of intensive coaching provided to families.  It is direct, supportive, in the moment and adapted to the caregiver and child’s needs. We get back to the basics to set the foundation of play, interaction, and fun! This program highlights the power of shared positive emotions between caregivers and their children to foster meaningful connections and engagement.  

Here are some parent testimonials from the program:

“Thank you for giving me the confidence to be able to interact with my child and connect with them on a level I never thought was possible.” 
“This program not only benefits my son, it also benefits my whole family.” 
“The knowledge you’ve shared with us has been invaluable, and I will always appreciate it. I’ll definitely recommend this program to anyone in a situation like mine.” 

Celcela N. is a Communicative Disorders Assistant and Social ABCs Coach in training and has been a part of the Social ABC’s team since February 2025. Prior to joining Social ABCs, Celcela supported the Preschool Speech and Language Program at Grandview, providing parent coaching for a diverse range of communicative needs.

Celcela strongly values Social ABCs’ emphasis on intentional communication through connection building and shared joy. By fostering social communication within positive, motivating and emotionally engaging experiences, Celcela supports gentle and naturalistic learning opportunities that feel authentic and enjoyable for both the child and caregiver. It’s incredibly rewarding for her to observe children throughout the program as they discover how much richer and more meaningful play and daily routines can be when shared with another person, especially as they begin to initiate interactions, take turns, direct their attention, and send messages to others.

Through her work at Social ABCs, Celcela has come to value positive emotion sharing as the foundation for communication. Witnessing caregivers and children reciprocate smiles and laughter demonstrates that social communication truly begins with connecting with another person.

Ashna D. has been a Communicative Disorders Assistant since 2023 and joined Social ABCs in October 2025. Prior to becoming a Communicative Disorders Assistant, Ashna spent several years working with individuals with diverse neurological and developmental needs, building a strong foundation in supporting a wide range of communication and learning profiles. Her favorite part of Social ABCs is watching parents and children discover new ways to play together. Research shows how important play is for both connection and learning. Yet adults often spend much of their time being serious. Being able to help parents find new activities and opportunities to be silly during play and seeing how that translates into deeper learning for children is truly amazing. Ashna finds it incredibly rewarding to support families in embracing play as a meaningful, joyful part of everyday learning.

Grandview Kids is proud to offer the Social ABCs as a caregiver-mediated early years program. If your family has received a letter of invitation from the Ministry of Children, Community and Social Services, visit https://grandviewkids.ca/caregiver-mediated-programs/ to learn how you can enroll in the Social ABCs.

The Power of One:

Nominate a member of Team Grandview for this prestigious award

At Grandview Kids, we take great pride in our most valuable asset – our team.

Each member of Team Grandview gives their best every day. With every appointment, program or service delivered, our clinicians, staff, students and volunteers help build a welcoming and inclusive environment for all families. All Team Members sparkle and we’re asking for your input to help them shine.

Nominate a member of Team Grandview who has made a difference in the life of your child, youth or family.

Any member of Team Grandview can be nominated.

One team member will be selected to receive the Power of One award, presented at our Annual Staff Barbeque in June.

Nominations are now open using this online form until Friday, April 29, 2022.

Questions? Email Communications@grandviewkids.ca

Grandview Kids has been accredited with Exemplary Standing for the third time


Oshawa, ON – Grandview Kids upholds a solid commitment to providing high-quality, safe and effective care to children and youth with disabilities in the Durham Region. Every three years, Grandview Kids undergoes a fulsome review of quality, safety and people-centred care to assess compliance with national standards as set by Accreditation Canada.

Accreditation Canada works globally with more than 1,100 health, social and community service organizations to advance quality and safety. Grandview Kids participates in the Accreditation Canada Qmentum Program, including a comprehensive self-assessment and on-site surveys. Peer Surveyors assessed the organization’s governance, infection prevention and control measures, leadership, medical management, and service excellence in accordance with national standards. The outcome resulted in Grandview Kids being awarded an Exemplary Standing – for the third accreditation in a row over the past ten years!

Accreditors recognized and commented on Grandview’s rigorous financial reporting, excellence in quality management, and the strength of Team Grandview members. It was evident to surveyors the expert-level knowledge and interest to advance clinical practice by clinicians and medical staff. Interviewed community partners recognized Grandview Kids as a “North Star,” providing guidance and leadership within the sector. And families shared with surveyors that Grandview has “outstanding staff and services.” The outcome was no surprise for Chief Executive Officer, Lorraine-Sunstrum-Mann:

“Across all roles in the organization, the team at Grandview dedicate themselves to delivering the very best care to the clients and families we serve. Additionally, they commit to enhancing the professional work environment for each other as a learning environment associated with quality care. Four words have guided our recent projects: Hope, Discovery, Belonging and Celebration. The Accreditation experience underscored how these words come to life every day at Grandview Kids.”

Lorraine Sunstrum-Mann, Grandview Kids CEO

Team Grandview has grown significantly in the past three years, with more than 300 full-time equivalent positions leading to a 111 percent increase in staffing in the past few years. As the organization grows, the Accreditation Canada surveyors encouraged leaders to maintain the motivation to provide the highest quality of care while managing such significant transformational changes.

Many new projects, initiatives and a new building are on the horizon for Grandview Kids. It’s an exciting time to celebrate the tremendous work of Team Grandview while looking to carry our Exemplary Standing to our new headquarters in Ajax and our ongoing satellite locations in Port Perry. Bowmanville, Oshawa and Whitby

Lorraine Sunstrum-Mann, Grandview Kids CEO

Click here to read the executive summary of the Grandview Kids Accreditation Report.

About Grandview Kids

Grandview Kids – founded in 1953 – is an independently operated, not-for-profit Children’s Treatment Centre in Durham Region. A Centre of Excellence for paediatric assessment, care and rehabilitation, Grandview Kids provides specialized programs, medical services, and outpatient clinical treatment and support to thousands of children and youth with physical, communication and developmental needs, as well as support for parents and caregivers. Its mission is to help every child and youth live life to their full potential. 
For more information about Grandview Kids, visit: http://grandviewkids.ca/.
For updates, follow @GrandviewKids on Facebook, Twitter and Instagram.

Media contact

Avori Cheyne
Director, Strategic Communications, Partnership and Engagement
905-728-1673 ext. 2240
Avori.Cheyne@grandviewkids.ca 

Nutrition Month 2022

This March, dietitians across Canada are coming together to share how they can support you and make your future a healthier one. We interviewed Grandview Kids’ Registered Dietitians, Heather-Ann and Shelley, about their roles at Grandview and what being a dietitian means to them! 


Meet Heather-Ann!

What is your role at Grandview Kids?

I am a Registered Dietitian working with the Complex Care team and Nutrition Clinic.

What does a typical session with your clients look like?

A typical session with clients would include a discussion with the parents and/or child to determine how I can best support them in achieving their nutrition goals and needs. This discussion may include but is not limited to a review of past medical history, current dietary intake, medications/supplements, bloodwork, feeding environment, social history and measuring anthropometric data. Once I have completed my assessment, I would then provide evidence-based nutrition recommendations in a collaborative manner with the patient and/or family to enhance nutrition status and health outcomes.  

What inspired you to become a dietitian?

My first interest in nutrition started as a young athlete looking for ways to optimize sport performance. This led to studying Human Nutrition at St. Francis Xavier University, where I became intrigued by the opportunity for Dietitians to improve the health and well-being of others across the lifespan. I was inspired to become a Dietitian so that I could help others achieve healthier and happier lifestyles through the power of nutrition!

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

I would recommend getting children and youth involved in the preparation of meals! Involving children in making family meals and snacks provides the opportunity for teaching valuable life skills, learning about their family’s culture and cooking traditions, as well as exposing the child to new foods.

Meet Shelley!

What is your role at Grandview Kids?

I work at Grandview Kids as a registered dietitian in the Nutrition Clinic. My role is to identify nutrition risks and assess the nutrition requirements of children and youth.  My goal is to work with families and their children to ensure optimal feeding and nutrition for their child’s growth and development.

What does a typical session with your clients look like?

A typical session involves review and assessment from the referring individual, further identifying nutrition issues to help families with their child’s feeding or health concerns. My role of late has changed to include a telepractice consult model.  This practice has had many benefits for the families I serve.  I provide a consultative service to parents/caregivers. Initial nutrition assessment times can be lengthy and telepractice has helped in this regard as the child will be in the comfort of their home and not sitting for an extended duration during the appointment.  The Nutrition Clinic Clerk notifies families in advance of their appointment to prepare a 3-day food record of typical nutrition days. This information is reviewed during the assessment and recommendations are then provided to optimize meal planning, feeding, nutrition status and growth.

What inspired you to become a dietitian?

My love for working with the pediatric population was always an inspiration of mine and so tagging this with nutrition was a great fit.  Who knew I would go on to be a dietitian when I was that child, as I only ate honey sandwiches and my vegetable of choice was corn! From as early as I can remember, my parents continued to provide variety and opportunity in my meals, ensuring a balanced structure as well as an enjoyable meal experience.  In time, my food variety expanded and my interest in nutrition and dietetics flourished in my later years.

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

My managing mealtime tip: make mealtime enjoyable and a priority. Be a role model, eat together and get kids involved in the kitchen early on with a focus on food variety from Canada’s Food Guide.


Thank you for sharing a bit about your journey with us all to commemorate Nutrition Month 2022, Heather-Ann!

Visit the Nutrition Month website to learn more about how you can participate!

Written by Grandview Kids’ Director, Quality, Risk, Continuous Improvement, Alfred Ng


March 26 is Purple Day, a day created to increase understanding about epilepsy and eliminate its stigma.

Epilepsy is a neurological condition characterized by recurrent seizures. A seizure happens when abnormal electrical activity in the brain causes an unwanted change in a person’s being or behaviour.

Affecting people of all ages and races – over 50 million people worldwide have epilepsy. With an estimated one in every 100 Canadians diagnosed, you likely know someone living with epilepsy.

My son, Cameron, has a very rare form of epilepsy called continuous spike wave syndrome. Cameron is a sweet, caring 11 year who loves music, video games and playing with his little sister Evelyn.

Evelyn (left) and Cameron (right).

To know Cameron is to love him. But to see him, you would not immediately understand his daily challenges. Epilepsy is an invisible condition for many – it leaves little apparent visible differences but can affect a range of functions. Cameron has visited Grandview a few times, meeting staff and experiencing some of our special care and ‘sparkle.’ He was happy to tell #TeamGrandview more about epilepsy in recognition of Purple Day.

Dad: Cameron, what do you want people to know about epilepsy?

Cameron: I go to Sick Kids and take medications but other than that, people with epilepsy are just like everyone else – we just want to have friends and have fun. We do our best.

The key for interacting with individuals with epilepsy is, in many ways, the same for anyone. Do so with love, patience and empathy. Be a friend, have some fun, and do your best, as Cameron says.

Promotional banner for the #MoreThanEver Ontario Social Work week campaign.

March 7-13 is Social Work week in Ontario, allowing a chance to pause and celebrate Social Workers’ contributions towards supporting mental health. The theme of #MoreThanEver speaks to ensuring timely access to high-quality mental health services. Social Workers have been at the frontline throughout the pandemic and are focused on the path towards recovery.

Social Work is a profession aimed at helping individuals, families and communities to build capacity and promote wellbeing. Social Workers at Grandview Kids hold a Masters of Social Work degree and are registered with their College. They offer counselling, resource coordination, transition support and funding assistance. Grandview Kids Social Workers support children, youth and families to cope with the impact of disability and complex health needs.

Promotional graphic for the #MoreThanEver Ontario Social Work week campaign.

What Grandview clients and families say about their Social Workers

“She has a way of making you feel so comfortable like you have known her for years.”


“When I felt like I was at my lowest, my Social Worker helped me to realize that I was not alone and my feelings were normal.”


“She was able to help my daughter find strategies to help her deal with her feelings and it helped strengthen our relationship”.

Thank you to our incredible team of Social Workers at Grandview Kids for the fantastic and vital work that you do every day!

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Diwali (Festival of Lights) – November 12

Diwali, also known as Deepavali, is a festival of lights celebrated by many people all around the world. Based on the Hindu lunar calendar, Diwali will be celebrated on November...

Latest Updates

  • Grandview Kids and Lakeridge Health open Canada’s first anesthesia procedure clinic in a Children’s Treatment Centre May 6, 2026
  • Ahaana’s magic ears: Speech and Hearing Month May 5, 2026
  • May: Dates of Significance April 30, 2026
  • Building confidence through the power of giving: Norah’s story April 30, 2026
  • A Place Where S Shines: Williams Syndrome Awareness Month April 29, 2026

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