News

Written by Grandview Kids Behaviour Analyst Alicia and Autism Therapy Assistants Maritza and Brittany

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It was recently announced that as of July 10th, facemasks/face coverings will be mandatory for Durham Region residents in public indoor settings which can include: enclosed commercial spaces and public buildings (e.g., libraries, community centres). Many families with members who have ASD and sensory sensitivities are left wondering how they are going to support their loved one while implementing this rule.

Individuals with ASD have been managing A LOT of change over the last few months!

·       Daily routines have been turned upside down

·       Family, friends and support workers have been less available

·       Individuals may be dealing with new or increased anxiety

·       And so much more…!

As a parent or caregiver you may be worried that because your child is unable to tolerate a mask, they may be further restricted in the places they can go and the activities they can engage in.

Exemptions are available when necessary, but you might still be hoping that your child will one day learn to tolerate wearing a mask.

It seems that individuals with sensory challenges and other varying disabilities will be exempt from wearing a mask as well as people who are unable to remove the mask without help. This may bring some relief as we begin to prepare our children for the “new normal”; however, without knowing how COVID-19 management will continue to unfold, tolerating a face covering is now added to the list of skills that children of all abilities should begin to learn about when possible. Like any skill, it may take some children longer to learn it, so it is important to be patient and remain vigilant with our teaching strategies.

You may be asking yourself, “How will I go about doing this?” or maybe you are thinking “My child will NEVER be able to do that!”.

The 2 most important things we learned as behaviour analysts:

1. NEVER say NEVER
2. Start small and work up slowly  

Now let’s discuss some strategies to use when teaching your child a new skill in your home:

Use clear and simple language

Although understanding may vary across individuals with ASD, some children may benefit from discussions around why wearing a face covering is important.

·       Have the discussion more than once!

·       Repeat. Repeat! Repeat! (did we mention repeat?)

·       Use a social story or script (you can find one online or create your own!)

o   Here is an example from The Boggs Center and Children’s Specialized Hospital: https://rwjms.rutgers.edu/boggscenter/Links/documents/ICanStayHealthybyWearingaFaceMask-F.PDF

Use Visuals

Visuals can be very helpful for individuals with ASD and other disabilities by helping them understand, prepare, and visualize something that is new and unknown.

·       Show pictures of people your child may recognize wearing a mask and having fun!

·       Show pictures of your child wearing a mask (this could be used as a cue to let them know when wearing a mask is required)

·       Use a visual timer to show how long the mask is required (reminding your child it won’t be forever!)

Use “First and Then” Language and Visuals

‘First and Then’ language and visuals allow your child to know (and see when using visuals), what activity they are completing currently and what activity will occur next. Using ‘First and Then’ may help an individual transition to a location or activity that is not preferred if he/she is able to see that a preferred activity is coming next.

·       For example: ‘first’ wear a mask and ‘then’ play with cars

·       Example of preferred activities: bubbles, access to favourite toys, screen time, books

“But how do I get my child to wear a mask, or even look at a mask??”

This would not be a blog post by behaviour analysts if we didn’t stress the importance of reinforcement. Reinforcement is what increases the likelihood of a behaviour happening again in the future. In this case, the behaviour is interacting with and EVENTUALLY wearing the mask. As we probably know from experience, wearing a mask is not inherently motivating. For children, this is a classic case of, “what’s in it for me?” It is up to us as the parents and caregivers to find a way to reward wearing a mask to make it “worth it” for the child.

Reinforcing your way to “mask-wearing”

Start small! Provide immediate reinforcement after the desired behaviour.

·       Begin by having the mask near your family member during enjoyable activities. Reinforce them for allowing it to be close to them!

·       Example reinforcers are: tickles, high fives, praise, time with electronics, M&Ms

·       You can also build reinforcement into mask-wearing by finding a mask with a favorite character or item. Have your child look at themselves in the mirror so they can see the cool designs.

Increase expectations slowly…

Be realistic about your expectations, but as your child begins to tolerate masks, increase the requirements over time.

·       After your child has learned to tolerate being near a mask, start rewarding your child for holding the mask, and touching the mask to their face (begin without the expectation of having to wear the mask)

·       When your child is ready to start practicing wearing the mask, begin with a short amount of time and slowly increase (e.g., 1 second, 5 seconds, 10 seconds).  Remember using a visual timer may be helpful!

·       Remember: no matter how small successes may seem, continue to offer reinforcement that is highly preferred by your child

When teaching your child a new skill, practice makes perfect is hard work, and it is okay if you need some support!

Individuals with ASD can have narrowed interests or focuses. This is important to consider when teaching a new skill like wearing a facemask. Include a variety of masks for them to try so you have options if one isn’t available or comfortable. Practice the skill at different times of day, in different places, and with different people.

The last few months have brought about a lot of change and it looks like change will continue to occur. Supporting individuals with ASD can be difficult and these are just a few tips to help you continue the journey of keeping your child with ASD safe and included during these changing times. Change can impact children and families with ASD in many ways. Reach out to professionals for direct assistance in teaching your child to tolerate and wear a mask, but NEVER say NEVER. With some support, you might be surprised by what your family member will be able to manage.

It may become a little tricky when trying to explain to your child how their visit at Grandview may look a little different.

To make this process simple for all, we have provided a very simple booklet (below) showcasing the steps you and your child will take when coming in for your appointment at Grandview (complete with pictures)!

Click here to view the booklet.

Below are links to videos on our YouTube Channel showcasing what an appointment will look like and how to navigate the changes at Grandview Children’s Centre:

Watch as Grandview Kids Physiotherapist Corrie shows you how your child’s therapist may look when you meet for an in-person therapy appointment.

Watch as Grandview kid Faith and her mom Amanda demonstrate how to navigate the changes at Grandview Children’s Centre.

While the doors of Grandview Children’s Centre were closed in mid-March due to the COVID-19 pandemic, the work to support and care for Grandview kids and their families did not stop.

#TeamGrandview has worked tirelessly, around the clock to retool their practices and therapies to ensure children and youth were able to receive the care they needed and continue working on the goals they are working hard to achieve, albeit in a completely different and new way.

Prior to COVID-19, the heart of Grandview Kids could often be seen and heard in the halls of the Centre; with smiles and laughter booming from wall-to-wall. Over the last 12 weeks, that heart kept beating; as close to 200 clinicians were set up at home with the technology required to deliver services virtually.

Grandview’s team of Physicians even reconfigured their usual methods to partner with the Vanderbilt Institute out of Tennessee, U.S.A. to receive training on how to virtually diagnose Autism Spectrum Disorder, making Grandview Children’s Centre one of the leaders in Ontario, along with Holland Bloorview Children’s Hospital to be using this intervention.

“It has been well-received by families who’ve been waiting long periods of time to get a diagnosis for their children,” explained Grandview Kids CEO, Lorraine Sunstrum-Mann.

“We are ramping up each week. Families are getting more comfortable, clinicians are getting more comfortable and so we are seeing these virtual telepractice activities increase.”

Grandview Kids CEO, Lorraine Sunstrum-Mann

In addition, Grandview has also provided critical in-person appointments at its main Oshawa headquarters. The team developed a prioritised ranking to determine which children would come into the centre to receive therapy in-person. Up until this time it has been only a very select group of children who predominantly have had an increase or an exacerbation of pain or loss of function. These children and youth have been coming in for an intervention at the Botox clinic.

“Staff used recommended PPE and took all the necessary precautions to be able to support those kids,” said Sunstrum-Mann.

As the Province reopens in phases, so too is Grandview. Beginning Monday, June 8 the number of in-person appointments will grow.

Schedulers are reaching out to families with children and youth with urgent needs to book therapy appointments at Grandview’s main headquarters.

The increase in in-person therapy has caused Grandview to have to retool the organisation once again, reconsidering almost every aspect of how the team delivers services.

“Working with children and the work we do is very high contact,” explained Sunstrum-Mann. “We have to think from a health and safety lens first and foremost so we have redesigned almost every process at Grandview.”

What to expect at appointment in Centre:

• Appointments will be scheduled with a COVID-19 health screen for both the client and caregiver.
• Main waiting room eliminated.
• Only one parent/caregiver allowed to accompany child to appointment.
• Screener/greeter will meet families upon arrival to their appointment and another COVID-19 health screen will occur.
• Families will be asked to wait in their vehicles (if that is a possibility) until their clinician is ready and then they’ll be escorted directly to a treatment room.
• If arriving by transit or by walking, families will be health screened and greeted then asked to wait in a private, designated waiting space until their appointment time when they’ll be escorted directly to the treatment room.
• Staff and families will don the appropriate PPE based on Public Health Ontario’s recommendations.

Children under 2 years old, people with breathing difficulties and those unable to remove a face mask on their own are not recommended to wear a mask or face covering.

“This can be tricky. Many kids at Grandview might struggle to wear a mask because of sensory challenges or other concerns and so our staff in that case would not require the child to mask but staff themselves would increase their level of PPE so in addition to a mask they would don a face shield for example.”

Grandview has a priority ranking for clients to return to the Centre.

“Just like we’ve been seeing a very select children in-person all during COVID, the ranking will increase the number of kids based on urgent requirement to come in and see a therapist.”

This new priority ranking system is part of Phase 1 of Grandview’s reopening. This is expected to continue over the summer, gradually increasing to more groups of children as required based on their need and Grandview’s ability to maintain safety.

“There won’t be hundreds of kids next week but we plan to start gradually increasing the number of appointments over the month of June and then into the summer,” said Sunstrum-Mann. “This means for some families they’ll continue with virtual services until September and for other families, depending on the need of the child and the kind of intervention required, that they will be given an option of returning to the Centre for that in-person care.”

Sunstrum-Mann acknowledges for some families neither of those options will work and so a break in therapy may be what’s best, with plans to resume in September or whenever is best for the family.

Fast Facts:

• Grandview has conducted close to 13,000 appointments during the time period of COVID, which includes telephone calls, virtual sessions and a small number of in-person interventions.
• Grandview has 7 locations but will begin the reopening stage at the main Oshawa headquarters only.
• In Centre staff to work limited 4-5 hour shifts, alternating schedules due to elimination of staff lunch room and areas where people could congregate.
• Maintenance team has undergone extensive training to prepare for heightened cleaning.

Things look different at Grandview Kids; from health screen checkpoints at the entrance to clinicians decked out in Personal Protective Equipment (PPE), a number of changes have been made to the daily processes and protocols at the Centre in order to ensure the safety of families, staff and volunteers as in-person therapy appointments resume. 

PPE:

PPE is used to reduce exposure and prevent transmission by droplet or contact with another person. Examples of PPE barriers include gloves, gowns, facial protection and/or eye protection including safety glasses, goggles or face shields.

Masks are required when entering Grandview Children’s Centre. All staff, volunteers, and parents will be asked to wear a mask throughout the duration of their time at the Centre. Kids under 2 years of age are not recommended to wear a mask. Children and youth with breathing difficulties and those unable to take off the mask on their own are also not recommended to be masked. Families will be provided masks upon entering the centre and do not need to bring their own from home.

Watch below as Grandview Kids Physiotherapist, Corrie, shows you how your child’s therapist may look when you meet for an in-person therapy appointment.

Health Screen:

When arriving at Grandview Kids, you will be met by a screener/greeter at a checkpoint at the main entrance to the parking lot at the Oshawa Grandview Kids site. You will be asked to complete the health screen (see below) and if you and your child pass, you will be asked to park your vehicle and await a call from a Grandview Kids staff member to invite you inside. Upon walking in the main doors you’ll see a table set up with another screener/greeter waiting. This person will ask you to perform hand hygiene and put on a mask. They will also ensure that you passed the health screen. 

Waiting room:

The main waiting room has been eliminated. This is now a place for Grandview Kids staff to pick up the PPE they require for their appointments. If you are driving your child to their appointment, you will be asked to wait in your vehicle until your clinician is ready for your appointment. If you are arriving by walking or by public transit, a screener/greeter will bring you to a private waiting space until your clinician is ready.

Watch as Grandview Kid, Faith, and her mom, Amanda, demonstrate how to navigate the changes at Grandview Kids.

While the doors of Grandview Children’s Centre were closed in mid-March due to the COVID-19 pandemic, the work to support and care for Grandview kids and their families did not stop.

#TeamGrandview has worked tirelessly, around the clock to retool their practices and therapies to ensure children and youth were able to receive the care they needed and continue working on the goals they are working hard to achieve, albeit in a completely different and new way.

Prior to COVID-19, the heart of Grandview Kids could often be seen and heard in the halls of the Centre; with smiles and laughter booming from wall-to-wall. Over the last 12 weeks, that heart kept beating; as close to 200 clinicians were set up at home with the technology required to deliver services virtually.

Grandview’s team of Physicians even reconfigured their usual methods to partner with the Vanderbilt Institute out of Tennessee, U.S.A. to receive training on how to virtually diagnose Autism Spectrum Disorder, making Grandview Children’s Centre one of the leaders in Ontario, along with Holland Bloorview Children’s Hospital to be using this intervention.

“It has been well-received by families who’ve been waiting long periods of time to get a diagnosis for their children,” explained Grandview Kids CEO, Lorraine Sunstrum-Mann.

“We are ramping up each week. Families are getting more comfortable, clinicians are getting more comfortable and so we are seeing these virtual telepractice activities increase.”

In addition, Grandview has also provided critical in-person appointments at its main Oshawa headquarters. The team developed a prioritised ranking to determine which children would come into the centre to receive therapy in-person. Up until this time it has been only a very select group of children who predominantly have had an increase or an exacerbation of pain or loss of function. These children and youth have been coming in for an intervention at the Botox clinic.

“Staff used recommended PPE and took all the necessary precautions to be able to support those kids,” said Sunstrum-Mann.

As the Province reopens in phases, so too is Grandview. Beginning Monday, June 8 the number of in-person appointments will grow.

Schedulers are reaching out to families with children and youth with urgent needs to book therapy appointments at Grandview’s main headquarters.

The increase in in-person therapy has caused Grandview to have to retool the organisation once again, reconsidering almost every aspect of how the team delivers services.

“Working with children and the work we do is very high contact,” explained Sunstrum-Mann. “We have to think from a health and safety lens first and foremost so we have redesigned almost every process at Grandview.”

What to expect at appointment in Centre:

• Appointments will be scheduled with a COVID-19 health screen for both the client and caregiver.
• Main waiting room eliminated.
• Only one parent/caregiver allowed to accompany child to appointment.
• Screener/greeter will meet families upon arrival to their appointment and another COVID-19 health screen will occur.
• Families will be asked to wait in their vehicles (if that is a possibility) until their clinician is ready and then they’ll be escorted directly to a treatment room.
• If arriving by transit or by walking, families will be health screened and greeted then asked to wait in a private, designated waiting space until their appointment time when they’ll be escorted directly to the treatment room.
• Staff and families will don the appropriate PPE based on Public Health Ontario’s recommendations.

Children under 2 years old, people with breathing difficulties and those unable to remove a face mask on their own are not recommended to wear a mask or face covering.

“This can be tricky. Many kids at Grandview might struggle to wear a mask because of sensory challenges or other concerns and so our staff in that case would not require the child to mask but staff themselves would increase their level of PPE so in addition to a mask they would don a face shield for example.”

Grandview has a priority ranking for clients to return to the Centre.

“Just like we’ve been seeing a very select children in-person all during COVID, the ranking will increase the number of kids based on urgent requirement to come in and see a therapist.”

This new priority ranking system is part of Phase 1 of Grandview’s reopening. This is expected to continue over the summer, gradually increasing to more groups of children as required based on their need and Grandview’s ability to maintain safety.

“There won’t be hundreds of kids next week but we plan to start gradually increasing the number of appointments over the month of June and then into the summer,” said Sunstrum-Mann. “This means for some families they’ll continue with virtual services until September and for other families, depending on the need of the child and the kind of intervention required, that they will be given an option of returning to the Centre for that in-person care.”

Sunstrum-Mann acknowledges for some families neither of those options will work and so a break in therapy may be what’s best, with plans to resume in September or whenever is best for the family.

Fast Facts:

• Grandview has conducted close to 13,000 appointments during the time period of COVID, which includes telephone calls, virtual sessions and a small number of in-person interventions.
• Grandview has 7 locations but will begin the reopening stage at the main Oshawa headquarters only.
• In Centre staff to work limited 4-5 hour shifts, alternating schedules due to elimination of staff lunchroom and areas where people could congregate.
• The maintenance team has undergone extensive training to prepare for heightened cleaning.

As announced by Premier Ford Thursday, the province is gradually permitting services delivered by health professionals to resume as long as health and safety preconditions are met.

As part of stage 1 reopening of the province, regulated health professionals such as Speech-Language Pathologists, Occupational Therapists and Physiotherapists, as well as Board Certified Behaviour Analysts (BCBAs), are considered health professionals.

Services delivered by these professionals may resume if specified pre-conditions are met, and provided they operate in compliance with the advice, recommendations and instructions of public health officials.

Grandview has been offering many services virtually since March 18th, through telepractice – telephone and video applications. The Government is encouraging us to continue to provide virtual and alternative service models, where appropriate.

As we begin to make thorough and thoughtful plans for resuming in-person services, we will continue to offer pragmatic and innovative approaches to keep Grandview families, clients, staff and volunteers safe and supported. We will follow the guidance of our local public health authorities to ensure compliance with health and safety precautions.

It is going to take time to plan full reopening. We need to ensure access to appropriate Personal Protective Equipment (PPE). We also need to organize the logistics of our staff resources, given schools and child care centres remain closed and many of your beloved clinicians (our talented staff) are also parents of young children.

We miss seeing you and your children in-person and Thursday’s news is welcomed and uplifting.

We ask for your ongoing patience as we finalize the safest plan to welcome you back into Grandview sites. For now, we will continue telepractice virtual services until we are confident that we are ready to resume safe in-person services. We do anticipate a phased approach. I commit to keeping you up to date over the next week.   Please know we will be working as hard as we can to “see” you soon.