Navigating the Changes at Grandview Kids

Things look different at Grandview Kids; from health screen checkpoints at the entrance to clinicians decked out in Personal Protective Equipment (PPE), a number of changes have been made to the daily processes and protocols at the Centre in order to ensure the safety of families, staff and volunteers as in-person therapy appointments resume. 

PPE:

PPE is used to reduce exposure and prevent transmission by droplet or contact with another person. Examples of PPE barriers include gloves, gowns, facial protection and/or eye protection including safety glasses, goggles or face shields.

Masks are required when entering Grandview Children’s Centre. All staff, volunteers, and parents will be asked to wear a mask throughout the duration of their time at the Centre. Kids under 2 years of age are not recommended to wear a mask. Children and youth with breathing difficulties and those unable to take off the mask on their own are also not recommended to be masked. Families will be provided masks upon entering the centre and do not need to bring their own from home.

Watch below as Grandview Kids Physiotherapist, Corrie, shows you how your child’s therapist may look when you meet for an in-person therapy appointment.

Health Screen:

When arriving at Grandview Kids, you will be met by a screener/greeter at a checkpoint at the main entrance to the parking lot at the Oshawa Grandview Kids site. You will be asked to complete the health screen (see below) and if you and your child pass, you will be asked to park your vehicle and await a call from a Grandview Kids staff member to invite you inside. Upon walking in the main doors you’ll see a table set up with another screener/greeter waiting. This person will ask you to perform hand hygiene and put on a mask. They will also ensure that you passed the health screen. 

Waiting room:

The main waiting room has been eliminated. This is now a place for Grandview Kids staff to pick up the PPE they require for their appointments. If you are driving your child to their appointment, you will be asked to wait in your vehicle until your clinician is ready for your appointment. If you are arriving by walking or by public transit, a screener/greeter will bring you to a private waiting space until your clinician is ready.

Watch as Grandview Kid, Faith, and her mom, Amanda, demonstrate how to navigate the changes at Grandview Kids.