• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
Grandview Kids Logo

Grandview Kids

Every Child And Youth Living Life At Their Full Potential

  • About Us
    • Vision, Mission and Values
    • The New Grandview Kids
      • Operational Readiness
      • Visiting Grandview Kids’ Ajax Headquarters
    • Our History
    • Leadership
    • Board of Directors and Committees
    • Annual Report
    • Strategic Plan
    • Policies
  • Calendar
  • Annual Report
    • Strategic Direction 1: Deliver meaningful, efficient client and caregiver outcomes and experiences
    • Strategic Direction 2: Foster a thriving, connected Team Grandview
    • Strategic Direction 3: Collaborate with partners to maximize impact, focusing on Durham Region
    • The New Grandview Kids – The Jerry Coughlan Building
    • 2024-25 Financial Statement
    • Grandview Kids Foundation update
    • Grandview School update
  • Contact
    • Contactez – nous
    • Ajax – Headquarters
    • Bowmanville Health Centre
    • Grandview School
    • Oshawa – Dwyer
    • Port Perry
    • Whitby – Abilities Centre
  • Careers
  • Register
  • Donate
  • Instagram
  • Twitter
  • Facebook
  • Services and Programs
    • Audiology
    • Autism Program
      • Caregiver-Mediated Early Years Programs
      • OAP Core Clinical Services
      • Entry to School Program
      • Foundational Family Services
    • Blind-Low Vision Program
    • Extensive Needs Service
    • Family Engagement Program
      • Adolescent Transition Program
      • Family Leader Program
        • Family Advisory Council
        • Youth Advisory Council
    • Infant Hearing Program
    • Medical Services
      • Botox® Clinic
      • Complex Care Program
      • Nutrition Services
      • Orthopaedic Clinic
    • Occupational Therapy
    • Physiotherapy
    • Preschool Outreach Program
    • School Programs & Resources
      • Resources for Educators
      • School-Based Rehabilitation
    • Service Navigation
      • SmartStart Hub
    • Social Work
    • Speech-Language Pathology
      • Augmentative and Alternative Communication
    • Therapeutic Recreation
  • Purchased Services
    • Grandview Kids Summer Camp
    • OAP Core Clinical Services
      • Behaviour Services
  • Research
    • 2023-24 Research Portfolio
    • Get involved in research
    • IDEA Study
      • Building knowledge and understanding of the intersection of race and disability in accessing pediatric rehabilitation services.
    • Research Associate: Dr. Fiona Moola
    • Research Associate: Dr. Meghann Lloyd
    • Studies in Progress and Results
  • Resources
    • Ability Acceptance Program
    • Arriving at Grandview Kids
    • Community Supports & Resources
    • Free to Read Program
    • Frequently Asked Questions
    • Gather by Grandview Kids
    • News and Updates
    • Privacy
    • Resources for Parents and Caregivers
    • Visiting Grandview Kids
  • Support Us
    • Ways to support
    • Host a fundraiser
    • Participate in an event
      • Golf Fore Grandview Kids
      • Sponsor the Drum
      • Dream Big, Dream Brighter Awards Gala
    • Leave a legacy
      • Gifts of securities
      • Gifts of bequests
      • Gifts of life insurance
    • Your impact
    • Building a Legacy: Honouring Jerry Coughlan
  • I Want To…
    • Connect with Grandview Kids
    • Donate
    • Refer a child or youth
    • Register via My Community Hub
    • Schedule an Appointment
    • Volunteer at Grandview Kids
    • Work at Grandview Kids
  • Grandview School
    • About Our Program
    • About Our Board
    • Grandview School Social Story
    • Plans and Reports
    • Resources for Families
    • Resources for Schools – Switch It Up!
    • Careers and Volunteering
    • Contact Grandview School
  • Search

Posted March 28, 2022

Meet Grandview Kids’ Registered Dietitians!

#TeamGrandview Article

Nutrition Month 2022

This March, dietitians across Canada are coming together to share how they can support you and make your future a healthier one. We interviewed Grandview Kids’ Registered Dietitians, Heather-Ann and Shelley, about their roles at Grandview and what being a dietitian means to them! 


Meet Heather-Ann!

What is your role at Grandview Kids?

I am a Registered Dietitian working with the Complex Care team and Nutrition Clinic.

What does a typical session with your clients look like?

A typical session with clients would include a discussion with the parents and/or child to determine how I can best support them in achieving their nutrition goals and needs. This discussion may include but is not limited to a review of past medical history, current dietary intake, medications/supplements, bloodwork, feeding environment, social history and measuring anthropometric data. Once I have completed my assessment, I would then provide evidence-based nutrition recommendations in a collaborative manner with the patient and/or family to enhance nutrition status and health outcomes.  

What inspired you to become a dietitian?

My first interest in nutrition started as a young athlete looking for ways to optimize sport performance. This led to studying Human Nutrition at St. Francis Xavier University, where I became intrigued by the opportunity for Dietitians to improve the health and well-being of others across the lifespan. I was inspired to become a Dietitian so that I could help others achieve healthier and happier lifestyles through the power of nutrition!

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

I would recommend getting children and youth involved in the preparation of meals! Involving children in making family meals and snacks provides the opportunity for teaching valuable life skills, learning about their family’s culture and cooking traditions, as well as exposing the child to new foods.

Meet Shelley!

What is your role at Grandview Kids?

I work at Grandview Kids as a registered dietitian in the Nutrition Clinic. My role is to identify nutrition risks and assess the nutrition requirements of children and youth.  My goal is to work with families and their children to ensure optimal feeding and nutrition for their child’s growth and development.

What does a typical session with your clients look like?

A typical session involves review and assessment from the referring individual, further identifying nutrition issues to help families with their child’s feeding or health concerns. My role of late has changed to include a telepractice consult model.  This practice has had many benefits for the families I serve.  I provide a consultative service to parents/caregivers. Initial nutrition assessment times can be lengthy and telepractice has helped in this regard as the child will be in the comfort of their home and not sitting for an extended duration during the appointment.  The Nutrition Clinic Clerk notifies families in advance of their appointment to prepare a 3-day food record of typical nutrition days. This information is reviewed during the assessment and recommendations are then provided to optimize meal planning, feeding, nutrition status and growth.

What inspired you to become a dietitian?

My love for working with the pediatric population was always an inspiration of mine and so tagging this with nutrition was a great fit.  Who knew I would go on to be a dietitian when I was that child, as I only ate honey sandwiches and my vegetable of choice was corn! From as early as I can remember, my parents continued to provide variety and opportunity in my meals, ensuring a balanced structure as well as an enjoyable meal experience.  In time, my food variety expanded and my interest in nutrition and dietetics flourished in my later years.

If you could give one nutrition tip to parents/caregivers of children and youth, what would it be?

My managing mealtime tip: make mealtime enjoyable and a priority. Be a role model, eat together and get kids involved in the kitchen early on with a focus on food variety from Canada’s Food Guide.


Thank you for sharing a bit about your journey with us all to commemorate Nutrition Month 2022, Heather-Ann!

Visit the Nutrition Month website to learn more about how you can participate!

Written by Grandview Kids’ Director, Quality, Risk, Continuous Improvement, Alfred Ng


March 26 is Purple Day, a day created to increase understanding about epilepsy and eliminate its stigma.

Epilepsy is a neurological condition characterized by recurrent seizures. A seizure happens when abnormal electrical activity in the brain causes an unwanted change in a person’s being or behaviour.

Affecting people of all ages and races – over 50 million people worldwide have epilepsy. With an estimated one in every 100 Canadians diagnosed, you likely know someone living with epilepsy.

My son, Cameron, has a very rare form of epilepsy called continuous spike wave syndrome. Cameron is a sweet, caring 11 year who loves music, video games and playing with his little sister Evelyn.

Evelyn (left) and Cameron (right).

To know Cameron is to love him. But to see him, you would not immediately understand his daily challenges. Epilepsy is an invisible condition for many – it leaves little apparent visible differences but can affect a range of functions. Cameron has visited Grandview a few times, meeting staff and experiencing some of our special care and ‘sparkle.’ He was happy to tell #TeamGrandview more about epilepsy in recognition of Purple Day.

Dad: Cameron, what do you want people to know about epilepsy?

Cameron: I go to Sick Kids and take medications but other than that, people with epilepsy are just like everyone else – we just want to have friends and have fun. We do our best.

The key for interacting with individuals with epilepsy is, in many ways, the same for anyone. Do so with love, patience and empathy. Be a friend, have some fun, and do your best, as Cameron says.

Countless in-person events, like clinical appointments, moved to virtual ones throughout the pandemic. Many people (especially children and youth) take time to get used to the switch to virtual, and warming up to the idea of a virtual appointment can be a big ask. In this blog, Grandview Kids Speech-Language Therapy Assistant Karen has compiled some of her top points, breaking down the usefulness of virtual therapy sessions during the pandemic.


Kids sitting in a row in front of their own laptops.

What makes virtual appointments useful compared to in-person ones?

  • What happens between sessions (167 hours per week) is much more valuable than what happens in a session (1 hour)
  • Practicing an activity with a clinician talking you through it empowers you to feel confident when practicing between sessions
  • Virtual care allows clinicians to provide relevant, real-time suggestions tailored to specific family needs
  • You can partner with a clinician to find ways to embed goals into existing activities – eliminating the need to find extra “therapy time”
  • Eliminate transitions in and out of the car/centre/therapy room and putting on/taking off winter gear
  • Identify the MOST relevant target, that may have a domino effect in improving other skills
  • When clinicians coach families through using the strategies, parents get to experience the successes (i.e., new words, first steps) first-hand!
Illustration of a woman talking to a client over video chat on her laptop.

What could a virtual appointment look like other than child and clinician directly engaging in activities together?

  • A phone call to discuss goals and brainstorm ideas
  • A zoom call to look at space/materials and discussion around daily routines, and tailored suggestions to work existing goals into your day
  • Clinician could observe you and your child during a favourite activity, or daily routine, and provide tips of how to target goals in those activities
  • Clinician could observe and help troubleshoot a challenging routine (i.e., brushing teeth or meal time)
  • Clinician could actively coach you through using strategies during playtime or an existing daily routine

List curated by Grandview Kids’ Social Work Services Team

The following organizations offer programs and services to lend a helping hand around the holiday season. They may be able to offer assistance with food, clothing and/or toys. Please contact them directly for further information. Typically registration starts in early November. Registration is either over the phone or online. Families can choose one organization of their choice.


Ajax/Pickering Salvation Army

Tel: 905-427-7123   

Address: 122 Hunt Street, Ajax

Serves residents of Ajax, Pickering and Uxbridge.

To register, email: james.dark@salvationarmy.ca

Bowmanville Salvation Army

Tel: 905-623-2185   

Address: 75 Liberty Street South, Bowmanville

Serves Clarington residents. Call to book a registration appointment any Monday or Friday until December 3.

Oshawa Salvation Army

Tel: 905-723-7422

Address: 45 King Street East, Oshawa

https://saoshawa.ca/ – registration online for Oshawa and Port Perry residents.

Simcoe Hall Settlement House

Tel: 905-728-7525

Address: 387 Simcoe Street South, Oshawa

Serves Oshawa residents.

Toy Program registration is full, families will be placed on a waitlist. https://simcoehall.com/

Holiday food hampers will be available from the food bank as of Monday, November 30, 2021.

Southside Worship Center

Tel: 905-428-1985

Address: 55 Emperor Street, Ajax

Serves Ajax/Pickering residents.

Online registration https://southsideworship.churchcenter.com/registrations/events/1055289

St. Andrew’s Community Outreach Program

Tel: 905-668-4022

Address: 209 Cochrane Street, Whitby

Serves anyone in Durham Region.

You can also find out more information on the Region of Durham’s Food Resource Directory website: https://www.durham.ca/en/living-here/food-banks.aspx  

Happy Holidays!

Grandview Kids achieves a score of 99.8% in meeting required standards and organizational practices.

Outstanding. Impressive. Phenomenal. United. Hope. 

Over the past several days, these words were repeated as Accreditation Surveyors visited, reviewed, and spoke with Grandview Kids stakeholders.

Over a three-day period, Grandview Kids participated in Accreditation Canada’s Qmentum accreditation program. As an independent, not-for-profit organization, Accreditation Canada sets standards for quality and safety in healthcare. Grandview Kids takes part in accreditation on a four-year cycle and is assessed under standards examining Governance, Leadership, Infection Prevention and Control, Medication Management, and care provision practices for those with Intellectual and Development Disabilities.

During this cycle, Grandview Kids Accreditation Champions deemed the theme of our survey to be “Mission Possible…the answers are out there.” Today, we are proud to share that this mission has been successfully accomplished.

Blue detective graphic with the words "mission possible" written above.
Mission Possible… the answers are out there.

This week, the Accreditation Canada surveyors spoke with the Grandview Board of Trustees, clinicians and staff, parents and caregivers, and community partners. The conversations were clear. Grandview is a highly sought-after partner, viewed as a “North Star” setting a course for evidence-informed care, solution-based thinking, and client and family-led practices.

 “I am proud to work here” was a comment reported by members of our team.

 And what a team it is. Every member of #TeamGrandview continuously strives to provide the best evidence-informed care for the clients and caregivers they serve. The Family Engagement Team is an integral part of a child and family’s circle of care and was acknowledged for being leaders in the field, elevating the involvement of families above just a checkbox on a list of to-dos. Even throughout the COVID-19 pandemic, the Grandview team’s dedication was recognized as a way of continuously providing hope to families. This team is resilient, innovative, encouraging, and united.

 “As our surveys with Accreditation Canada come to a close, I want to congratulate each and every member of #TeamGrandview,” It is a profound honour to work alongside you.” shared Grandview Kids CEO Lorraine Sunstrum-Mann. “To Grandview families – please know that although we have challenges ahead of us, as the demand for Grandview services continues to rise, #TeamGrandview will remain deeply committed to, and relentlessly focused on, delivering on the mission of helping every child and youth reach their full potential.”

Full details about the outcomes of accreditation will be made public in the coming weeks. Stay tuned to GrandviewKids.ca and social media for more information.

We need your help!

Are you looking for a volunteer position to support your community? We are accepting applications for Volunteers to support our Welcome Centre Screener/Greeter Volunteer role at many of our Grandview locations. 

If you are interested in volunteering 1-2 shifts per week and can commit to volunteer for at least 4 months, please complete the online volunteer application on our Volunteering Page.

The Screener and Greeter is a critical role and part of our enhanced protocols to ensure the safety of volunteers, staff, clients and families.  This role is the first point of contact for the family, clients and visitors and follows a strict protocol. This position completes the screening with the family following a COVID checklist, communicates with staff and therapists, makes reminder calls, and completes administrative support tasks as required. Volunteers must be flexible, reliable and able to volunteer during the volunteer shifts outlined below.

Volunteers are asked to commit to at least one shift a week.

We are recruiting screener/greeter positions at the Oshawa, Paul Dwyer and Ajax locations. Please specify location and shift/day preference in your application.

Volunteer shifts are Monday to Friday and some Saturdays at specified locations:

  • 8:00 a.m. to 12:00 p.m.
  • 12:00 p.m. to 4:00 p.m.
  • 4:00 p.m. to 6:00 p.m.
A cartoon image depicting colourful, raised hands.
  • ⟨
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to page 4
  • Go to page 5
  • ⟩

Primary Sidebar

Child Stories

Danielle’s story: Autism Acceptance Day – April 2

When all three of my children were diagnosed with Autism Spectrum Disorder, it changed my life in a way I did not expect. My older two children hit every milestone… Read more →

Latest Updates

  • June: Dates of Significance June 2, 2025
  • Acknowledging holidays and celebrations in June May 30, 2025
  • Colton’s Story: Dravet Syndrome Awareness Day May 30, 2025
  • Rudra’s Journey: Arthrogryposis Awareness Day May 30, 2025
  • Nick Story: Spina Bifida Awareness Month May 30, 2025

You Have Questions

We’d like to help you find the answers…

Contact Us Today

© Grandview Kids Built by PeaceWorks

  • About Us
  • Contact Us
  • Privacy