Welcome to the New Grandview Kids – known as The Jerry Coughlan Building! Our new, Ajax-based headquarters officially opens in Fall 2024. We know many clients and families are excited, but also a little anxious, about visiting our new space. This webpage outlines what you can expect during your first visit(s) to make it a memorable, easy experience.
Click on any header below to read that section’s content:
- Tools to help your child prepare for their visit
- Location
- Parking
- Operating hours
- Entering the building
- Going to an appointment
- Navigating the building
- Building features to check out during your visit
- Services offered
- Satellite locations
Tools to help your child prepare for their visit
- Social Story: Visiting the New Grandview Kids
- Video tour (COMING SOON!): Visiting the New Grandview Kids
Location
This building is located at 1461 Harwood Ave N, Ajax, Ontario L1T 4T9. There are traffic lights at the building entrance/exit. There is a Durham Transit bus stop out front.
Parking
Clients, families and other visitors may park in the spaces located out front of the building, facing Harwood Road (see map below). Parking is free. Accessible parking spaces are marked.
You may drop off clients and family members for appointments, but do not idle or park out front of the building as it blocks the entrance for emergency vehicles and causes pollution.
Visitors to Grandview School should park in the North Parking Lot, to the left of the building. Staff parking is located to the right of the building.
Operating hours
- Between 8:00 a.m. and 7:00 p.m. Monday to Thursday. Doors open at 7:30 a.m.
- Between 8:00 a.m. to 5:00 p.m. on Fridays. Doors open at 7:30 a.m.
- Between 8:30 a.m. and 4:30 p.m. on Saturdays the Centre is open (we are not open every Saturday).
The Ajax Public Library branch, located within our new headquarters, will be open to the public:
- Between 9:00 a.m. and 9:00 p.m. Monday to Friday.
- Saturdays between 8:30 a.m. to 4:00 p.m. (on weekends the Centre is open).
Entering the building
As you approach the building, you will see large, glass doors, with the Grandview Kids name and logo on the outside of the building. The entrance faces Harwood Road. This is the only public entrance to the building. This is where all clients, families and visitors enter the building.
Note: Students, families and guests of the Grandview School should proceed to the School’s entrance at the North side of the building.
Going to an appointment
When you enter the building, go through the double set of sliding glass doors into our Atrium. From here, proceed to the Welcome Desk, located on the right side of the Atrium. There is overhead signage saying, “Welcome Desk” and “Registration.” Here, you will be greeted by members of Team Grandview, who will tell you where to go for your appointment.
We have three waiting areas in the building. Depending on the team or program you are attending, your waiting area may change between visits. Check with the Welcome Desk staff or volunteers if you are not sure which Waiting Area you should go to.
Navigating the building
Elevators are available to access Levels 1, 2 and 3. To get to the elevators, walk past the Welcome Desk on Level 1, down the main hallway. Follow the blue river-like design on the floor to take you to the elevators.
There is a large, glass staircase in the Atrium that leads to Level 2. There is no staircase access to Level 3 unless escorted by a staff member or during an emergency.
If you or your child prefers to take the stairs, please ask someone from the Welcome Desk to escort you.
Therapy and Medical Services are delivered on Levels 2 and 3. The Pool is on Level 1. The large Gymnasium is on Level 2. Level 4 is restricted to staff only.
Each department in the building is signalled by a wayfinding icon: an animal or insect with specific Indigenous meanings that denotes the entryway to a department. The icons are shown on signage throughout the building to help you find your way.
Level 1
On level 1, the Learning Centre is represented by wolves, the Executive Office by an eagle, the pool by a salmon, the Outdoor Sensory Trail by a deer and Building Services by a rabbit.
Level 2
On level 2, Grandview School is represented by an owl and Therapy Services by a butterfly.
Level 3
On level 3, Therapy Services is represented by a dragonfly, Medical Services by bears and Partnership Space by a sandhill crane.
Level 4 (Staff Only)
On level 4, the staff-only working space is represented by a hummingbird.
Building features to check out during your visit:
- Arrival playground: To the left of the main building entrance, there is a fully accessible playground to be enjoyed by all visitors. Be sure to check it out before or after your appointment.
- Family Resource Centre: A place for clients and families to connect, find information and seek support. Members of our Family Engagement Team are on-site in the Resource Centre daily, so families can drop in any time.
- Ajax Public Library: Located within the Family Resource Centre and open to the public during regular operating hours. Visitors can borrow Sensory Kits and a mix of fiction and non-fiction items, as well as requesting items from other library locations for pickup at the Grandview Kids location. Computer access offered.
- Sensory Trail: A fully accessible, 0.35km outdoor trail situated at the back of the property and available to visitors during operating hours. Closed during the winter.
Services offered
This location offers the following services to clients and their families:
- Centre-based rehabilitation services, including occupational therapy, physiotherapy, speech-language pathology, recreation therapy, audiology, infant hearing, blind-low vision, social work
- Ontario Autism Program (OAP)
- Preschool Outreach Program (POP)
- School-Based Rehabilitation Services (SBRS)
- Developmental Paediatricians and specialized medical services, including clinics
- Extensive Needs Service
- Family Engagement Program
- Grandview School
Satellite locations
In addition to providing services at this location, Grandview Kids has satellite locations in Oshawa (Dwyer), Bowmanville, Whitby (Abilities Centre) and Port Perry (SA Cawker) to ensure care is delivered close to home for families across Durham Region.
Visit our “Contact Us” page for more information on each site.
