The health and safety of our clients, parents, caregivers, and staff continues to be the top priority for Grandview Kids. As Provincial mandates begin to lift, Grandview Kids will keep our enhanced infection prevention and control measures. We are grateful for all members of our community, as they continue to practice patience and kindness as we continue to prevent the spread of COVID-19.
Here’s what we are doing to keep your family and our team safe during in-person appointments and visits.
One caregiver per visit
Whenever possible, Grandview Kids will request that only one caregiver accompany their child for their appointment. By having one caregiver present, we will reduce the risk of potential exposures. We recognize that this is not always an option, especially for families who require siblings to attend appointments. As such, exemptions will be made on a case-by-case basis. In any case, all family members must abide by our screening and masking requirements.
Trakr Safety Screening
Within two hours of starting your in-person appointment, Grandview Kids now requires one member of the family to complete the online Trakr Safety Health Screen. One screening is complete per family. You will be asked to show the “passed” screen on your phone when you enter the Grandview Kids site. If you do not have a phone with you, you’ll be asked a series of questions by our screener/greeter volunteers or your clinician. If any member of your family attending the appointment does not pass the screening, you are asked to stay home, contact your healthcare provider and call Grandview Kids to rebook your appointment.
Masking Requirements
When attending in-person appointments, we ask that clients and caregivers wear a surgical mask provided by Grandview Kids. The screener/greeter volunteers or your clinician will ask that you sanitize your hands, remove the mask you entered with, and put on a new surgical mask. This enhanced measure applies to all clients and caregivers who can tolerate wearing a mask.
Please note: as of March 1, 2022, Grandview Kids will not ask parents or caregivers to show their Enhanced Vaccine Certificate when visiting our sites.
Questions and concerns are welcomed at communications@grandviewkids.ca. The Communications Team will route your inquiries to the appropriate party, ensuring you receive a response within three business days.
